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EXCHANGE AND REFUNDS

The Greenstraw / EXCHANGE AND REFUNDS
  • All products listed on our website are handmade with love by brands and organizations across India. Please go through the description well before placing your final order to avoid any returns/exchanges.
  • The products are only eligible for a return/exchange if they are received in a damaged condition, of a wrong product was shipped or if there is any size issue.
  • Please send us an email with a photograph and details within 3 days of receiving the products.
  • Once the return/exchange is approved we will arrange a reverse pickup from your address. Please make sure to provide the correct pickup address. In any case if the address is not available for a pickuo we would request you to send the product to us on your expense. We will not reimburse any amount in case of a direct return
  • We give store credit for returns and do not make cash refunds.
  • For any additional queries please leave an email on info@thegreenstraw.org